🚚 Shipping Policy

Order Processing

• Orders are processed within 1–2 business days (excluding Sundays and public holidays).

• Once shipped, you’ll receive an email or SMS with your tracking details.

• Orders placed after 5 PM will be processed the next business day.

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Delivery Time

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

• Remote Areas: 7–10 business days

Delivery timelines may vary due to courier delays, holidays, or weather conditions.

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Shipping Charges

• Free Shipping on all orders above 2000.

• A standard shipping fee of 199 applies to orders below ₹2000.

• Cash on Delivery (COD) orders may include an additional  200 handling charge.

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Tracking Orders

Once shipped, you’ll receive a tracking link via SMS or email.
You can also track your order anytime from the “My Orders” section on our website.

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Delays or Delivery Issues

We strive to deliver your order as quickly as possible.
If your order hasn’t arrived within the estimated time, please contact our team at desikhazanay@gmail.com — we’ll resolve it promptly.

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Damaged or Wrong Product

If you receive a damaged, leaked, or incorrect item, email desikhazanay@gmail.com within 48 hours of delivery with your order ID and clear photos/videos.
Our team will assist you with a replacement or refund.

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Shipping Locations

We currently deliver across Pakistan.
International shipping will be available soon.

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Our Promise

Every DESI KHAZANAY order is packed with care to ensure your products reach you fresh, safe, and on time — always.